Effective Date: 2024/02/27
Last Updated: 2025/02/12

ecomforce.io (“we,” “us,” or “our”), operated by Raflect Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By accessing ecomforce.io, you consent to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect the following types of information when you use our services:

1.1 Personal Information

• Name

• Email address

• Company name

• Payment information (processed securely via Stripe)

• Contact details (if provided for support or consultations)

1.2 Non-Personal Information

• Browser type and version

• Device information (IP address, operating system)

• Website usage data (pages visited, time spent, interaction history)

• Referral sources (how you found our site)

We do not collect sensitive personal data such as race, religion, or health-related information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage services, including branding, e-commerce development, and consultancy.

• To process payments and subscriptions securely through third-party providers like Stripe.

• To improve user experience by analyzing website traffic and customer interactions.

• To communicate with users, including sending updates, service-related messages, and promotional offers (only if opted in).

• To comply with legal obligations and prevent fraudulent activities.

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

We take security seriously and implement the following measures to protect your data:

• Encryption: Payment information is processed securely via Stripe using industry-standard encryption.

• Access Control: Only authorized personnel have access to stored personal data.

• Regular Security Reviews: We regularly update our systems to prevent unauthorized access.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. You acknowledge that you share your information at your own risk.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website performance.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality.

• Analytics Cookies: Track visitor behavior to optimize site performance.

• Marketing Cookies: Used for retargeting ads (if applicable).

By using our website, you agree to our use of cookies. You can manage cookie preferences in your browser settings.

5. Third-Party Services

We integrate third-party services to enhance our offerings:

• Payment Processing: Stripe handles all payment transactions securely.

• Analytics & Tracking: We use tools like Google Analytics to analyze website traffic.

• Email Communications: We use email services (e.g., Mailchimp, SendGrid) to send newsletters and service updates.

These third-party providers have their own privacy policies, and we encourage you to review them.

6. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Specifically:

• Customer account data: Retained until account deletion is requested.

• Payment records: Retained for tax and compliance purposes.

• Website analytics data: Retained for 24 months for performance optimization.

If you wish to delete your personal data, contact us at info@raflect.co or info@ecomforce.io.

7. Your Rights & Choices

Under applicable privacy laws, you have the right to:

• Access Your Data: Request a copy of the personal data we hold.

• Correct Inaccuracies: Request corrections to your personal information.

• Withdraw Consent: Opt out of marketing emails at any time.

• Request Data Deletion: Ask us to delete your personal data, subject to legal requirements.

To exercise these rights, email us at info@raflect.co or info@ecomforce.io We will respond within the timeframes required by law.

8. International Data Transfers

As we operate from Japan, your data may be processed outside of your home country. By using our services, you consent to the transfer of your information to Japan and other locations where we or our service providers operate.

We ensure that all international transfers comply with applicable data protection laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify users via email or a notice on our website.

Your continued use of ecomforce.io after updates constitutes acceptance of the revised policy.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Raflect Inc.
3-1-36 Minami Aoyama, Minato, Tokyo, Japan
info@ecomforce.io
info@raflect.co
ecomforce.io

Privacy Policy